Hostile staff- You might as well say Bye to your business.

I had been to this place called Prost in Koramangala last night. Most of the restaurants were closed, so my only option was to go to a club and eat. I would say food was good, but really very bad mannerism. Yes I know it was late, and I have consulted for a few clubs before, clubs take responsibility of making sure that nobody disturbs their guests even after hours. They have staff which is super polite and highly trained to repeat same thing but never raise the voice. Yes their manager did the right thing in similar situation in front of me, so I appreciate him. But the bouncers, they need a training session. They threatened saying "Kya kar loge". I was shocked. After working with multiple clubs ranging from standalone small places to five star places, nobody and I mean nobody talks to guests like this. And the worst part it, they had their staff around and nobody stopped the bouncer. It was so disturbing for me, as I personally take client relations very very seriously. I have seen highly priced clubs retaining customers just because their staff is awesome at client relations, they treat them right.

People can get food and alcohol anywhere. Why are they coming to your shabby place if you can't give them good service also? People expect you to treat them better than how they would be treated anywhere else. This is a very simple concept that I have been teaching to every Manager and Service staff. Your education doesn't matter here, but what kind of person you are matters a lot. If you are not capable of being polite to people, don't work in service industry. And a special Caution word to Prost, they are going to lose all the customers if their employees treat people badly. Bouncers still count as employees, even if they are outsourced.

I don't want to hear your stupid excuses as to why you won't give a person 2 minutes to finish their food. I want to hear what extra special you would do for me if I am your customer. And it is not just me, everyone wants that and sooner Prost learns this, better it will be for them.

The Nanny- TV show

Just stopped at a restaurant for a quick bite, and was super annoyed with the noise there. So, I thought let's watch something fun. While searching on YouTube, came across this old TV show called The Nanny and Oh Boy! is it funny or what!

Comedy is at it's best when you can actually laugh at simplest of the things and won't have to make it vulgar to get a laugh from audience. That's exactly what you get in this show. Very simple day to day incidents, funny bickering, confusions and "Biles, The Nutler". I really couldn't care that people were looking at me laughing carelessly at such a crowded place, I just couldn't help it.

It is kind of a sarcastic remark on the Moms obsessed with their daughter's wedding and desperate girls trying to find a husband. You find love when you find it, you can't force it or make it happen just because you are getting old. You are loved, you are beautiful at any age. Just the definitions keep changing, from the sexy to sophisticated, from wild to elegant, from hot to gorgeous.

Yes I know it is kind of a serious take away from a comedy show, but I can't hold back myself and stop at only fun part of it. Comedy always takes birth in a pain, an area which is painful from one angle and then we change the perspective and suddenly it is hilarious.

So, lets just have fun and laugh at the problems. Maybe one day we will find the solutions, but till then, Keep Smiling!!!